Microtopics:
Customer Relations
Customer Service
Interview: All in One
by Ted Cushman
Design/build contractor Andrew DiGiammo specializes in high-end custom coastal projects around Providence, R.I., and Fall River, Mass. He discusses the advantages - for clients and for his company - in being both the architect and builder, and examines the different challenges of residential and commercial work.
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Interview: Great Expectations
by Clayton DeKorne
Steven J. Koenig specializes in custom residential homes on islands along the South Carolina shore. At a cost of as much as $500 or more per square foot, his homes appeal to a select group of very high-end clients. Koenig discusses the unique challenges of working with this clientele and working with the architects who design such one-of-a-kind homes.
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Interview: Point of Focus
by Clayton DeKorne
GB General Contractors dodged a bullet when Rita roared to town. The second Category 5 hurricane of the record-breaking 2005 hurricane season moved north, sparing the Pearland community of the greater Houston metropolis a direct hit. Owner Gil Boyles breathed a sigh of relief - one born of experience: He is no stranger to coastal disaster. Here he shares his experience building a remodeling business in an urban coastal market where flooding, high humidity, and demanding customers are the lay of the land.
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Interview: Surging Forward
by Interview by Jim Gialamas
In the two decades since Patty McDaniel founded Boardwalk Builders in Rehoboth Beach, Del., she’s watched her remodeling business evolve from a small partnership to an award-winning enterprise with $2.8 million in sales and 17 regular employees. McDaniel discusses how the industry has changed, building-code revisions, and what’s important for contractors who want to take their businesses to the next level.
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4 Articles
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